Your next strategic customer calls… and no one answers the phone?
SOC
It’s your call!
Tailor-made personnel solutions for your challenges!
You know from your own experience: With demanding customers, strong, customer-centric customer service has a decisive influence on the results of the company's activities. Being available when the customer wants it, responding quickly to time-sensitive requests, providing the information they need or the opportunity to give feedback when they want to get something off their chest... All of this will ultimately determine whether the desired customer buys, books, stays, leaves... or whether you never notice that there was potential.
What challenges is your company currently facing?
Your challenges…
You cannot find staff in your region or do not want to increase your permanent workforce?
Personal availability of a competent customer service representative is important to your customers, but you do not have the staff to offer this in your team?
In other words, are you constantly challenged by high levels of sickness absence, holiday cover, a lack of attractive applicants or staff turnover?
Does your business need regular, constant or seasonal competent support in telephone or digital customer service?
And preferably at short notice?
Are your customers demanding and want more personal service in their native language, but this is not available regionally?
If you answer one or more of these questions with “yes”, we are the right partner for you.
SOC – It's your call! offers solutions for the current challenges of your company.
Our solutions…
Support your teams with our experienced staff
Daily telephone availability, including weekends and public holidays
Professional customer service in all common European languages, especially German, English, Spanish, Italian, French, Dutch
prompt and competent processing of leads
Support for project-related, time-limited actions
Regular, competent employees assigned to your business who work remotely exclusively for you…
Tell us your challenge and we will find a tailor-made solution for you.
About Us
A small text can be placed here. A small text can be placed here. A small text can be placed here. A small text can be placed here.
Vanessa Witzel
function
Elisabeth Südkamp
function
credentials
